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Technology Help (BPSDTECH.ORG)


Specific help pages/manuals


Recent Announcements

  • Inclement Weather Day Training Options Teachers who don't make it to campus on an inclement weather day in the 2019-2020 academic year will need to earn 6 hours of approved professional development credit ...
    Posted Feb 5, 2020, 2:40 AM by Granger Meador
  • Frontline Recruiting & Hiring Launched On February 3, 2020, the district launched its new public-facing applications website, Frontline Recruiting & Hiring, at https://www.applitrack.com/bpsok/onlineapp/Access for district staff to review applications ...
    Posted Feb 3, 2020, 7:25 AM by Granger Meador
  • Relay Classroom glitches resolved Lightspeed Relay Classroom sync issuesWith the turnover to the second semester, Lightspeed Relay Classroom has had plenty of glitches. As of January 13, 2020 the students and classes were ...
    Posted Jan 16, 2020, 8:44 PM by Granger Meador
  • Immersive Reader can assist students Microsoft Immersive Reader is a powerful reading tool that can help students learning to read, including English Language Learners, and assist those with learning issues such as dyslexia. It can ...
    Posted Dec 20, 2019, 6:35 AM by Granger Meador
Showing posts 1 - 4 of 60. View more »

Inclement Weather Day Training Options

posted Feb 5, 2020, 2:10 AM by Granger Meador   [ updated Feb 5, 2020, 2:40 AM ]

Teachers who don't make it to campus on an inclement weather day in the 2019-2020 academic year will need to earn 6 hours of approved professional development credit by May 22, 2020.

Pre-approved ONLINE Training Options

Pre-approved IN-PERSON Training Options

IN-PERSON option, if appropriate to your teaching assignment:

With your principal's approval as to its appropriateness for your teaching assignment, you can also earn 5-7 hours of bankable credit, a $50 stipend, and a free kit of materials at one of the nine OERB workshops across K-12 offered on Saturday, April 4 at Bartlesville High School:

OERB Flyer

Additional options

Frontline Recruiting & Hiring Launched

posted Feb 3, 2020, 7:24 AM by Granger Meador   [ updated Feb 3, 2020, 7:25 AM ]

On February 3, 2020, the district launched its new public-facing applications website, Frontline Recruiting & Hiring, at 
Access for district staff to review applications and act upon them is via the same Frontline SSO portal used for other Frontline products:

Applications website

Internal Site

Relay Classroom glitches resolved

posted Jan 8, 2020, 11:27 AM by Granger Meador   [ updated Jan 16, 2020, 8:44 PM ]

Lightspeed Relay Classroom sync issues

With the turnover to the second semester, Lightspeed Relay Classroom has had plenty of glitches. 

As of January 13, 2020 the students and classes were finally synced.

Teachers can configure their courses and use them to monitor and control student Chromebooks.
Relay Issues

Immersive Reader can assist students

posted Dec 20, 2019, 6:34 AM by Granger Meador   [ updated Dec 20, 2019, 6:35 AM ]

Microsoft Immersive Reader is a powerful reading tool that can help students learning to read, including English Language Learners, and assist those with learning issues such as dyslexia. It can also translate text into a wide variety of languages and extend its features to that translation.
Immersive Reader lets students change the font, line spacing, colors, highlight one line at a time, see syllables and parts of speech, use a picture dictionary, and have text read aloud at various speeds. The tool can translate text into a wide variety of languages while still providing the above features in the translation.

Using Immersive Reader in the Chrome Web Browser

Since this tool is so powerful for students with special needs and for ELL students, we allow students to install the Immersive Reader Chrome extension on their Chromebooks so they can then highlight text on a webpage, RIGHT-click (two-finger click on a Chromebook trackpad), and select Help me read this from the pop-up menu to invoke the tool.
Immersive Reader in Chrome

Using Immersive Reader in the online versions of Word or OneNote

Immersive Reader is also included with Word and OneNote in Office 365but we’ve found some staff and student accounts cannot access Office 365 with their district email address and password. So Tech Services is working to get Office 365 working again for all student and staff accounts so that students could optionally use Immersive Reader in Word, OneNote, etc.

There is a video demonstrating some uses for this toolRemember that students don't have to use Word or OneNote to use the tool if they download and install the Chrome extension.

Using Immersive Reader in Canvas

Canvas has added an Immersive Reader button to Pages in Canvas, the Learning Management System for grades 6-12. But to use the tool in Assignments, students would need to install and use the Immersive Reader Chrome extension. 

Immersive Reader Not Available in Lockdown Browser
The extension is not available in the Respondus LockDown Browser, so there is no concern about students using the tool in unauthorized ways on quizzes secured by the LockDown Browser. However, that means Immersive Reader cannot be an authorized accommodation for such quizzes; they have to be made insecure for the tool to work, meaning they would require continual active supervision to prevent unauthorized use of the internet, etc.

Immersive Reader in other applications

New District Directory App

posted Dec 11, 2019, 1:28 PM by Granger Meador   [ updated Dec 13, 2019, 12:30 PM ]

At BPSLIST.ORG authorized staff members can now access a directory app that is mobile-friendly but can also be used in any web browser. You can install it on your iPhone, iPad, Android device, in Google Chrome, etc.

The app provides the name, email address, phone extension and photo (when available) for anyone who is listed in the webpage directory.

Directory App

QR Code
You can quickly install the app on a mobile device by scanning the QR code shown here.

Registering the app

When you first access the app, you will be prompted to enter your email address. Be sure to use your district email address, and be aware that only email addresses already listed in the district's internal online spreadsheet directory will work.


Email address error
The app is restricted to district users since it provides room numbers and direct dial access to any extension. If you see the error that your email address doesn't have access to this app, then that address is not currently listed in the district webpage directory or it has an error. 

Updating the app information, including photos
The person at each site (usually one of the office secretaries) charged with maintaining that site’s tab on the webpage directory spreadsheet can add, delete, and correct entries as needed. 

If you don't like your photo, you can provide a better one to your site secretary, and they should forward it to Granger Meador to update the app. We want all personnel in the app to have a valid photo to make it more useful and improve security at all sites.

Listening to voicemail on your iPhone

posted Nov 22, 2019, 9:16 AM by Granger Meador   [ updated Nov 22, 2019, 9:18 AM ]

One great feature of the district's new phone system is that it delivers voicemails as WAV attachments via email. This lets you easily listen to a voicemail from a mobile device by simply tapping on the attachment.

In fall 2019 some users' Gmail apps on their iPhones could no longer play the voicemail attachments. Tapping them would cause the Gmail app to close.

If you are a victim of this problem, the solution is to uninstall the Gmail app on your iPhone and then promptly reinstall it. That seems to clear up the issue without any big hassles with reloading data, etc.

See below for more information on accessing email on mobile devices:

You can tap the .wav attachment in a voicemail notification email to listen to the voicemail

Voicemail on iPhone

iPad manual created

posted Sep 30, 2019, 8:17 AM by Granger Meador   [ updated Sep 30, 2019, 8:18 AM ]

A new Using District-Managed iPads manual has been developed to help support teachers. It is linked here and via the iPads link at BPSDTECH.ORG.

It includes how students can log in to Clever and use it to access various services AND how students should log out of both a given service and Clever when finished with an iPad:

It also links to information on both iPad and Chromebook apps for the PLTW Launch elementary STEM modules, the two BPSF-funded iPad carts at each elementary school, and more:

iPad manual

G Suite add-ons

posted Sep 24, 2019, 2:09 PM by Granger Meador   [ updated Sep 24, 2019, 3:23 PM ]

Add-ons to Google Docs, Slides, Sheets, and Forms can provide some interesting new capabilities to those G Suite applications. Those add-ons are distinct from Chrome extensions or applications, which change how the Chrome browser operates. Click the table in this post for details on the differences between extensions, web apps, and add-ons.

You invoke an Add-on within the G Suite app. In Docs, Sheets, and Slides, use the Add-ons menu. In Google Forms, click the More icon ⋮, then click Add-ons.

Some popular district-approved add-ons include:

Google Docs
Google Slides
  • Unsplash Images for great photos you can use for free without credit or copyright restrictions.
Google Forms
  • Choice Eliminator 2 to eliminate options from a multiple-choice, dropdown, or checkbox type of question. This is handy for signing up for time slots or having students choose topics without doubling up.
Google Sheets
  • Crop Sheet to quickly delete unused cells.
  • Autocrat for merging data into a document. The district uses this to automate the completion certificates it generates when someone completes a quiz as part of a state-mandated training.
Here's a big listing of those and other helpful items: 

Add-ons in the G Suite Marketplace must be manually whitelisted

As of September 2019, Google has been moving Add-ons from the Chrome Web Store, where they were unrestricted for students and staff, to the G Suite Marketplace. The district has to manually whitelist anything in the G Suite Marketplace to allow students or staff to install them.

So teachers and staff who have a legitimate educational need for a particular Add-on should have a Bruin Help Desk ticket writer at their site file a ticket on the request. An item's privacy policies and utility will be examined to determine if the request can be approved or if a substitute could be used.
Extensions, Apps, and Add-ons Compared

District internet, network, and phone services down over Fall Break

posted Sep 18, 2019, 10:16 AM by Granger Meador   [ updated Sep 18, 2019, 10:17 AM ]

As part of the ongoing network maintenance and updates, dozens of new network switches and a new network firewall are slated for installation over Fall Break 2019. 

We expect internet, network, and phone services to be unavailable both October 17 and 18 across the district. Please plan accordingly.
Network down

Elementary Chromebooks & Clever FAQ

posted Sep 13, 2019, 11:21 AM by Granger Meador   [ updated Sep 13, 2019, 11:23 AM ]

Before the all-district rally on August 12, Granger Meador 
presented on Chromebooks and Clever to all district elementary teachers. He used PearDeck to collect questions from audience members. Below are the responses to the common questions, which are also shown in a Google Doc:

  • Are there headphones that come with the Chromebook carts?

    • In the spring of 2019, the district provided 3 classroom sets of 24 Avid AE-36 headphones with microphones to each elementary and middle school and 7 sets across BHS.

    • Unless a compelling case is made via the District Technology Committee for the need for additional headphones from the district, additional purchases would be from a principal’s discretionary category 015 funds.

  • Does Lightspeed Relay work on iPads?

    • Lightspeed says it can. As of 9/10/2019, Tech Services was still unable to get most elementary and teacher accounts to sync with Lightspeed Relay Classroom for Chromebook monitoring and control. That needs to be addressed before trying to expand it to iOS.

  • I would like to add X for my students.

    • You can direct students to any free educational website. Some ways to share links:

      • Write a link on the board for them to type in.

      • Configure and use Lightspeed Classroom to send a link to all of your students when they are logged into a Chromebook.

      • Set up Google Classroom and use it to share links with your students.

    • Adding a Chrome extension for student use is non-trivial, requiring 18 separate changes in the Google Admin Console. So requests for those run through Granger Meador, who vets them based on the level of need, privacy concerns, if an already-approved extension would instead suffice, etc. 

    • The district is now spending about a quarter-million dollars annually on curricular services such as Renaissance Learning (Star, Math Facts in a Flash), Edmentum (Study Island, Exact Path, Reading Eggs, Math Seeds), Type-to-Learn, Bookflix, and Reading Counts. So additional paid services are probably reliant on securing 015 funds from your site principal or funding from other sources. 

  • Do we have a mouse for each device?

    • No; mice for mobile devices are prone to breakage and loss; students are expected to use the trackpads. A site can elect to purchase mice out of its discretionary 015 funds, but be sure you get inexpensive WIRED mice you don’t mind seeing broken/lost.

  • What is a Chromebook malfunctions or is damaged?

  • Will there be chargers in the classroom?

    • No, the chargers are in the carts. It is thus vital that students plug the devices back into their charging cables when finished each day. A new Chromebook will run 10 hours on a full charge; that run-time will slowly degrade over the years.

  • Will our elementary buildings be equipped to handle 1:1 with current WiFi?

    • They are already wired with sufficient WiFi access points to support 1:1 computing. But in August and September 2019 we’ve seen network issues, particularly at BHS in the mornings, which Technology Services is working to resolve. They are most likely related not to the number of WiFi access points, but instead to some bottlenecks in the complex layers of services and devices in the network.


  • Can students use Clever to log in from home/elsewhere?

    • A student can use Clever to access linked services from anywhere in the world. The only way to prevent access is if an application has its own time-based lockouts to make it inaccessible or similar settings. Clever itself does not offer time-based lockouts.

  • How do I add a link to Clever?

    • Teachers can add links to their own teacher pages in Clever. Eventually the site Instructional Technology Assistants will offer trainings on this, but see below for the types of links and how to add them.

    • Links in Clever are one of three types:

      • Simple web links, such as the one in each portal to the Student Resource page on the site’s website. They just take a student to a webpage, nothing more.

        1. Click on your Teacher Page in the Clever Portal.

        2. Click the green +Add button at the bottom right.

        3. Click the green Link button at the bottom right.

        4. Open a new tab in your browser and go to the webpage you want to link to. Highlight the web address (URL) in the address bar and press CTRL-C to copy that to your clipboard.

        5. Back in the Clever tab, click in the Paste Link Here box and press CTRL+V to paste the URL.

        6. Fill in the Link Name, select a Category if you have set any of those up, and either select or upload a graphical icon.

        7. Click the Add link button.

      • Single-Sign-On (SSO) Apps where Clever will try to memorize the username and password a student uses to make it easy for them to login in the future; in some cases it may be able to roster and setup accounts for your students. These features may or may not work! If an App just doesn’t work, discard that link and just build a simple web link to the site instead and have students enter their credentials manually.

        1. Click on your Teacher Page in the Clever Portal.

        2. Click the green +Add button at the bottom right.

        3. Click the green App button at the bottom right.

        4. Type in the name of the service to search for it. 

          • If you don’t find a matching entry with any variations on the name of the service, you’ll probably need to just build a simple web link as described above.

          • If you do get a match, such as Spelling Classroom, you may see Install X. Press that button to set up the account.

          • You are potentially liable if you link to a service that is not FERPA compliant in protecting student privacy. You should go to the website for the service in question and look for their Privacy Policy, which may be linked on a Support page, a FAQ, or at the footer of the website. In our example, Spelling Classroom has a posted privacy policy that is compliant, including not using or disclosing student data for third-party advertising, behaviorally-targeted advertising, and not selling or renting their data out to others, including marketers or advertisers. It also details how to edit or delete student or teacher data.

      • District-rostered SSO Apps require that the district set up rostering via Clever with a particular service used by many teachers. This is currently limited to district-paid services since the set-up process can take weeks of back-and-forth work with a vendor to implement successfully. This usually needs to be done over summer break to avoid disrupting existing service access. Also, not all vendors support rostering via Clever. See the Clever Integration Sheet for our current status.

    • Instructional Technology Assistants (ITAs)and Instructional Coaches can also add links to the portal for their entire school. ITAs are being trained in that process in September 2019.

  • Why can’t I see particular application in Clever?

    • Clever only shows icons setup to work for a particular site, grade level, etc. based on our paid licensing for a particular service and how a student or teacher is classified in PowerSchool. So it won’t display Reading Eggs or Math Seeds to 3rd, 4th, or 5th-grade students or teachers, while it won’t show Study Island to PreK, K, 1st, or 2nd-grade students or teachers, and so forth.

    • When needed, we can customize the Clever sync for a site to provide access to particular staff members who don’t have matching classes or accounts in PowerSchool. This usually applies to instructional coaches, Title I and special education teachers, counselors, and the like. Contact Kelli Bryant at the ESC if you need access that is not currently provided and be as specific as possible about what you need access to and why. She will rope in Granger Meador as needed.

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